Email Us: customercare@iheartsynergee.com

PHONE SUPPORT CLOSED - EMAIL SUPPORT ONLY

Email Us: customercare@iheartsynergee.com

PHONE SUPPORT CLOSED - EMAIL SUPPORT ONLY

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Buy in monthly payments with paybright on orders over $100.
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Orders UNDER $500 we offer Four bi-weekly payments at 0% APR.



Orders OVER $500 we offer 6 months equal payments at 0% APR.

We’ve partnered with Paybright to provide you with financing options that will get you the equipment you need when you need it.

You’ll be able to pay for your Synergee Equipment on your own terms, using a financing option that suits your budget!

Click Pay with Paybright upon Checkout (after inputting your shipping information, but before any payment information is entered – don’t worry!) and choose the options that suit YOU!

Without a financing option, I wouldn’t have been able to buy equipment as a student. Now, I have equipment to help me stay healthy while completing my degree. I’m really thankful for Paybright options and Synergee for partnering with them.

— Sara



ANSWERS TO YOUR QUESTIONS

About PayBright

WHAT IS A PAYBRIGHT PAYMENT PLAN?

PayBright plans allow you to break down the cost of an expensive purchase into a series of affordable monthly or bi-weekly installments. This allows you to complete your purchase with confidence.

WHICH PAYMENT PLAN TERMS ARE AVAILABLE?

Synergee offers three types of payment plans:


  • For orders under $500 we offer Four bi-weekly payments at 0% APR.
  • For orders over $500 we offer 6 months equal payments at 0% APR.
  • Pay in 7 to 30 Months at 7.95% - 30% APR depending on quality of credit
HOW DO I ACCESS MY ACCOUNT?

You can log in to the PayBright customer portal here. Your login details are in the confirmation email we sent you when you first completed your transaction. If you can’t find your login details, please contact us.

IS MY PERSONAL INFORMATION SECURE WITH PAYBRIGHT?

Yes, protecting your personal information is very important. PayBright encrypts sensitive data. They also maintain physical, electronic, and other safeguards to protect your information. They do not sell your information to anyone. You can read their detailed Privacy Statement here.

WHAT IF I HAVE A QUESTION ABOUT MY PAYBRIGHT ACCOUNT?

Please contact PayBright directly, as your merchant does not have access to all the details of your account.

PAYBRIGHT CALCULATOR

Find out what you'd pay with the Paybright Calculator.

DOES PAYBRIGHT CHECK MY CREDIT

We do an instant credit check with a bureau if you are paying in Easy Monthly Payments or with a PayBright Virtual Card.


We don’t check your credit with a bureau when you “Pay in 4” with our bi-weekly payment plan.

ARE THERE ANY RESTRICTIONS?

PayBright will fund any service or product that our approved merchant partners supply.

CAN I PREPAY MY OUTSTANDING BALANCE?

Yes! PayBright payment plans are repayable in full or in part at any time, with no penalty. To make an extra payment, you can log in to your online account.

WHAT IF I WANT TO RETURN MY PURCHASE?

Synergee offers free returns on all products within 30 days of purchase. Once the product is delivered to our warehouse we will reimburse you in full for your purchase and your PayBright account will be cleared of its balance for the product(s) that have been returned. You can read our return policy here.


Using PayBright as a Customer

HOW DO I APPLY?

Our application is integrated into the checkout process on Synergee's website. Simply select PayBright as your payment option.

HOW DO I COMPLETE THE TRANSACTION?

Your entire transaction is completed on Synergee's checkout process.

HOW DO I MAKE PAYMENTS?

Your payments will be set up as convenient pre-authorized payments from your chequing account. In some cases, you can also set up automatic payments from your Visa or Mastercard debit or credit card.

HOW QUICKLY DO I NEED TO USE MY APPROVED CREDIT?

Your credit approval can be used for up to 365 days. You can fund multiple purchases over time with your credit approval. After 365 days, we require a new application.

CAN PAYBRIGHT BE USED TO PAY FOR PART OF A PURCHASE?

No, the entire purchase must be funded by PayBright.

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